Skip to content
ai fluency · lesson 4 of 9

Delegation: deciding what to hand to AI

by paul thomas·6 min·617 wordsCOURSE

Delegation is the first D, and it is the one most teams skip. Before you can prompt well or judge an output, you have to decide whether AI should be involved at all, and which part of the job to give it. Get this wrong and everything after it gets harder.

Video: Anthropic’s AI Fluency: Framework & Foundations · CC BY-NC-SA 4.0 · watch on YouTube

What this means for your team

Good delegation comes down to three decisions, made on purpose rather than by habit:

  • Whether. Is this a task AI should touch at all? Some work needs human judgement, confidentiality, or accountability you should not hand over.
  • What. Which part goes to AI and which stays with you. Often the best split is AI for the first draft or the grunt work, you for the judgement and the final call.
  • How. Which mode fits: a quick one-off task, a back-and-forth working session, or something set up to run on its own.

The teams that get value from AI are deliberate about these three. The ones that struggle tend to hand over whole jobs and hope, or avoid it altogether.

Try this

List five tasks your team does regularly. For each, decide whether AI should do all of it, part of it, or none of it, and write one line on why. Most people have never made that call on purpose.

Common questions about delegating to AI

How do you decide what to delegate to AI at work?

Good delegation comes down to three decisions made on purpose rather than by habit. First, whether AI should touch the task at all. Second, what part goes to AI and what stays with you, which is often AI for the first draft or the grunt work and you for the judgement and the final call. Third, how it runs: a quick one-off task, a back-and-forth working session, or something set up to work on its own. The teams that get value are deliberate about all three, rather than handing over whole jobs and hoping.

What should you use AI for at work?

Use AI for the parts of a task that play to its strengths and free up your time. A good split is usually AI for the first draft or the grunt work, and you for the judgement and the final call. Within a job, the pieces worth handing over tend to be the ones that are simple but time-consuming, or where you want a thinking partner to work through some uncertainty. The point is to give AI a defined part of the work, not the whole job.

What should you not hand to AI?

Keep back the work that needs human judgement, confidentiality, or accountability you should not pass on. Some tasks call for critical judgement that should stay exclusively human, and anything carrying sensitive or confidential information needs care before it goes near a tool. The final call, and responsibility for it, stays with you. It helps to remember that the cornerstone of good delegation is not AI at all, it is your own grasp of what you are trying to accomplish, so be clear on your goal before you decide what to hand over.

Why is delegation the first D in AI fluency?

Delegation comes first because it is the decision everything else rests on. Before you can prompt well or judge an output, you have to decide whether AI should be involved at all and which part of the job to give it. Get that wrong and the rest gets harder. It is also the step most teams skip, handing over whole jobs and hoping rather than choosing the split on purpose.

// ai fluency
Get the next lessons as they drop
New lessons land in batches. Subscribe and I'll email you when the next one goes live.