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// how I work

The AI adoption and embedding programme

A phased way of working that takes your team from AI licences sitting unused to confident, everyday use, with the strategy, policy and governance to keep it safe.

Most AI adoption stalls for the same reason. The licences get bought, a handful of people try the tools, and everyone else carries on as before. The Human Co. runs a phased programme that fixes the human side of it: discovery to find where AI actually fits your work, a clear strategy and governance policy for how it's used across the organisation, then hands-on training so the team uses it confidently every day.

Why adoption stalls

It's rarely the technology. The tools work, and a handful of people in most organisations already use them well. The pattern that keeps repeating is the human one: Copilot rollouts stalling near 20% adoption, pilots that never spread beyond the pilot team, and licence renewals that get harder to justify each year.

The causes have names: no specific use case, no visible sponsorship, and no change to how the work actually happens. Microsoft's own film on why adoption fails covers the same ground I see inside UK teams, and it's worth a watch before you read anything else here.

Video: Microsoft, featuring Rana el Kaliouby · watch on YouTube

How it runs

  1. 1

    Discovery

    A focused first piece of work that maps where AI will actually move the needle for your team.

  2. 2

    Strategy and policy

    A clear plan tied to your business outcomes, with the guardrails to run it safely.

  3. 3

    Train, engage, embed

    Workflows, capability, and the change craft, built with your people, not from a slide deck. The hand-off is the point: your team runs without me.

What it costs

Every engagement starts with Discovery: fixed scope, fixed price, so you know exactly what you're committing to before anything bigger. The full programme is scoped per engagement, because no two teams start from the same place. I've written an honest breakdown of how the pricing works and what to look for when you compare providers.

How much does AI training and embedding cost? →

AI strategy and governance

Discovery produces more than a training plan. It produces the strategy and governance policy for how your whole organisation uses AI: what's allowed, where sensitive data can and can't go, and who owns the calls. Strategy, policy and governance only hold when the organisation owns them, not when they sit in a document on a shared drive, so we build them around how your team actually works.

The practical guide: AI governance and policy for UK SMEs →

// the reading room

Do the homework without talking to anyone

Everything below is free to read and picked for decision-makers. Start with the question you're actually asking.

Is your organisation ready?

Readiness has almost nothing to do with how many licences you've bought.

// the five-minute version

The AI readiness diagnostic

A live conversation, not a form. Answer a few questions about your organisation and get a tailored read on where adoption is actually stuck.

Run the diagnostic →

What would the plan look like?

The thinking the programme is built on, in three pieces.

How do you keep it safe?

Governance, policy, and the risks that actually turn up in practice.

What does good help look like?

The money question and the provider question, answered without the sales gloss.

What can your team use today, free?

Courses and tools I give away. Useful on their own, and a fair preview of how I teach.

// proof

What it looks like when it lands

Most of my work is under NDA, so I don't name clients.

  • A scaling multi-site business: onboarding load per new hire cut by roughly 90%.
  • An established mid-market team: shadow AI consolidated into one governed, confident toolset.

FAQ

How long does the programme take?

Discovery runs about two weeks. The full programme typically runs around eleven weeks from kick-off to handover, and the handover is the point: your team runs it without me afterwards.

What does it cost?

Discovery is fixed scope and fixed price, so the first step never carries an open-ended commitment. The full programme is scoped per engagement, because the work depends on where your team is starting from. The cost guide on this page gives the honest breakdown of how the pricing works.

Who is the programme for?

UK small and mid-market organisations where the AI licences or pilots exist but everyday use hasn't followed. You don't need a technical team, and you don't need to have picked your tools yet.

What do we get from Discovery?

A map of where AI will actually pay off in your work, plus the strategy and governance policy for how your organisation uses it: what's allowed, where sensitive data can and can't go, and who owns the calls. It stands on its own whether or not we go further together.

Do you cover AI governance and policy?

Yes, as a strand of Discovery rather than an add-on: approved tools, data rules, risk-tiering, and what UK regulators actually expect. The governance guide on this page shows the approach in full.

Do we need to be ready before we start?

No. Working out where you stand is the first job of Discovery, not a prerequisite. For a quick read now, the readiness essay on this page covers the three things that predict success, and the diagnostic gives you a tailored view in about five minutes.

// next step

Start the conversation

The easiest first step is an email. Tell me where your team is with AI, in as few words as you like. It comes straight to me, and I answer every one.

hello@thehumanco.org

or use the contact form →

Prefer to talk it through? Book a Discovery call and pick a time that suits.

BOOK DISCOVERY →